Return & Exchange Policy
Returns are only eligible if we sent an incorrect item or if the item you received was damaged or defective.
If you are unhappy with your item(s) and still wish to send it back, you will receive payment in the form of store credit.
Clearance items are final sale.Items purchased at an event are final sale.
Returns and exchanges will only be accepted if the item is in brand new condition.Items eligible for a return or exchange must be within 14 days of delivery.Please allow up to 3-5 business days for a return or exchange to be processed once it arrives at our facility. You will receive an email from us when the return or exchange is processed.
International customers are responsible for all shipping costs to and from our facility. Please reach out to our team to initiate an international return or exchange at Info@CodeRedSociety.com
If the above guidelines have been met, please click hereto initiate the process and get your prepaid shipping label.
* Due to the evolving COVID-19 situation, domestic shipping carriers have received an influx in shipping volume lending to short carrier delays. We provide an estimated delivery date for your order during the shipping selection in checkout. With each and every order, we provide an order tracking number for you to follow your shipment from our distribution center to your front door.
The Code Red team works diligently on getting your orders out as soon as they can.
We ship Monday-Saturday. Sundays closed.
Orders usually ship within 1-3 business days.
*During peak business processing time may take additional time.
Domestic orders, orders will usually take 3-5 business days from the time it is shipped, for it to arrive to your doorstep - unless a different shipping option was specified at checkout.
International orders can take up to 7-10 business days.
In rare cases, it could take longer depending on the country and their customs process.